Education: Texas Tech University; The University of Texas at Austin College of Pharmacy
Areas of Interest: Calculations; Functional Medicine; General Compounding; Men's Health; Sterile Compounding
Compounding Since: 1969
Recommended Read: Methylene Blue: Something Old and Something Blue
Hometown: Rochester, New York
Current Location: Lubbock, Texas
Fun Fact: I love to read. I read 60+ books last year including the Bible.
Education: University of North Carolina at Chapel Hill Eschelman School of Pharmacy
Areas of Interest: Adrenal/Thyroid Health; Dermatology; General Compounding; HRT/Women's Health; Pain Management; Regulatory Compliance/Pharmacy Operations; Veterinary
Compounding Since: 1995
Recommended Read: Flavoring Options for Veterinary Compounding
Hometown: Charlotte, North Carolina
Current Location: Indian Trail, North Carolina
Fun Fact: I love to ride horses and trained for many years in equestrian dressage. I am a huge sports fan, especially of baseball and the Atlanta Braves, plus college basketball and golf.
Education: University of British Columbia-Vancouver
Areas of Interest: Adrenal/Thyroid Health; Autoimmune Disease; Dental; Dermatology; ENT; Functional Medicine; General Compounding; GI Health; HRT/Women's Health; Immunity; Low-Dose Naltrexone; Marketing; Men's Health; Nutrition; Pain Management; Pediatrics; Regulatory Compliance/Pharmacy Operations; Veterinary; Weight Loss; Wound and Scar Therapy
Compounding Since: 1999
Recommended Read: The Possibilities of Naltrexone
Hometown: Chiswick, England
Current Location: Sugar Land, Texas
Fun Fact: I own a first-edition Wolverine comic book!
Education: University of Iowa School of Pharmacy; University of Arkansas School of Pharmacy
Compounding Since: 1992
Recommended Read: Low Testosterone in Men – Male Hypogonadism Packet
Hometown: Lytton, Iowa
Current Location: Bay City, Texas
Fun Fact: My oldest sister was also a pharmacist.
Education: Chicago College of Pharmacy; Midwestern University
Areas of Interest: Dermatology; HRT/Women's Health; Marketing; Veterinary
Compounding Since: 1998
Recommended Read: Penetrating the Nail Fungus Market with EctoSeal P2G™
Hometown: Yorba Linda, California
Current Location: Yorba Linda, California
Fun Fact: I have visited all 50 states, 7 continents and 100+ countries. I love getting to know other cultures and enjoy unique, tasty foods.
Education: University of Mississippi
Areas of Interest: General Compounding; Marketing
Recommended Read: Patients in Pain: The Value of Compounded Topical Creams Using a Permeation-Enhancing Base
Hometown: Baton Rouge, Louisiana
Current Location: Richmond, Texas
Fun Fact: I have a professional-level certification in wildlife tracking.
Education: Creighton University School of Pharmacy and Health Professions
Areas of Interest: HRT/Women's Health; Regulatory Compliance/Pharmacy Operations; Veterinary
Compounding Since: 2006
Recommended Read: Managing Menopausal Weight Gain: The Role Estrogen Plays with GLP-1 Agonists
Hometown: Rapid City, South Dakota
Current Location: Rapid City, South Dakota
Fun Fact: I love classical music and have been playing the violin for 30+ years.
Education: University of Houston College of Pharmacy
Areas of Interest: Calculations; HRT/Women's Health; Pain Management; Pediatrics
Recommended Read: Topical Compounded Treatment Options for Painful Vaginal and Vulvar Conditions
Hometown: Sherman, Texas
Current Location: Pearland, Texas
Fun Fact: I love to garden.
Education: Samford University McWhorter School of Pharmacy
Areas of Interest: HRT/Women's Health; Regulatory Compliance/Pharmacy Operations; Sterile Compounding
Compounding Since: 2011
Recommended Read: A Personalized Approach to HRT for Perimenopausal Women
Hometown: Decatur, Alabama
Current Location: Decatur, Alabama
Fun Fact: I love to travel and experience nature wherever I go.
Education: The University of Texas at Austin College of Pharmacy
Areas of Interest: Adrenal/Thyroid Health; Functional Medicine; General Compounding; HRT/Women's Health; Nutrition
Compounding Since: 1991
Recommended Read: Methylene Blue: From Textile Dye to Potential Clinical Wonder
Hometown: Evadale, Texas
Current Location: McKinney, Texas
Fun Fact: I currently walk 150 miles per month! I keep Reebok in business.
Education: The University of Virginia; Medical College of Virginia (VCU)
Areas of Interest: Pain Management; Pediatrics; Veterinary
Compounding Since: 2005
Hometown: Alexandria, Virginia
Current Location: Columbus, Ohio
Fun Fact: I love cooking and traveling to eat tasty foods.
Education: Old Dominion University; Medical College of Virginia (VCU)
Areas of Interest: Autoimmune Disease; Dermatology; ENT; Functional Medicine; General Compounding; HRT/Women's Health; Low-Dose Naltrexone; Men's Health; Weight Loss
Compounding Since: 1977
Recommended Read: Wound Pathophysiology and Compounded Options Compounding Ideas for Hair Growth and Anti-Aging
Hometown: Spring, Texas
Current Location: Saskatoon, Saskatchewan, Canada
Fun Fact: I am a lifelong singer and musician!
Education: Philadelphia College of Pharmacy and Science
Areas of Interest: Regulatory Compliance/Pharmacy Operations; Sterile Compounding
Compounding Since: 1986
Hometown: Oakland, New Jersey
Current Location: Littleton, Colorado
Fun Fact: I enjoy being outdoors — everything from hiking, biking and skiing to being on the water. I love listening to live music as well.
Education: Roseman University of Health Sciences
Areas of Interest: Adrenal/Thyroid Health; Dermatology; GI Health; HRT/Women's Health; Men's Health
Compounding Since: 2009
Hometown: Shingle Springs, California
Current Location: Shingle Springs, California
Fun Fact: I love anything to do with the outdoors (boating, camping, hiking, snow skiing) and I also enjoy organizing!
Education: Mercer University Southern School of Pharmacy
Areas of Interest: Sterile Compounding
Compounding Since: 1984
Recommended Read: Importance of Content Uniformity in Suspensions
Hometown: Danville, Kentucky
Current Location: Danville, Kentucky
Fun Fact: I'm an avid golfer, just not as good as I once was!
Education: The University of Texas at Austin College of Pharmacy; The University of Texas at Tyler
Areas of Interest: Adrenal/Thyroid Health; HRT/Women's Health; Men's Health; Nutrition; Regulatory Compliance/Pharmacy Operations; Sterile Compounding
Compounding Since: 2000
Recommended Read: Lidocaine vs. Lidocaine HCl in Pharmacy Compounding
Hometown: Jacksonville, Texas
Current Location: Boerne, Texas
Fun Fact: I hail from Jacksonville, Texas, once known as the "Tomato Capital of the World," and home to the iconic Tomato Bowl football stadium.
Education: Morehead State University; University of Kentucky College of Pharmacy
Recommended Read: How to Determine API Calculations in Pharmacy Compounding
Current Location: Crestwood, Kentucky
Fun Fact: I speak French and know sign language.
Education: University of Houston College of Technology; University of Houston College of Pharmacy
Areas of Interest: Calculations
Compounding Since: 2014
Recommended Read: The Power of Patient Advocacy: How One Pharmacist Helped Change a Life
Hometown: Houston, Texas
Current Location: Houston, Texas
Fun Fact: I am an enthusiast of the great outdoors and of hands-on projects — I pride myself on being a versatile problem-solver.
Education: Ohio Northern University
Hometown: Cuyahoga Falls, Ohio
Fun Fact: I once celebrated New Year's Eve twice in the same year — first in Fiji, then again in LA!
Education: Duquesne University
Areas of Interest: Hazardous Compounding; Pediatrics; Regulatory Compliance/Pharmacy Operations; Sterile Compounding
Compounding Since: 2010
Recommended Read: Choosing an Appropriate Gelling Agent for Your Compounded Preparation
Hometown: Baldwin, New York
Current Location: Simsbury, Connecticut
Fun Fact: I once watched the sunrise from a hot air balloon!
Why stay stuck when expert answers are available 24/7? Whether you’re already taking advantage of our services or exploring membership, access a world of proven formulas, expert insights and tools to help you overcome any clinical challenge.
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Need research? Call us. Our team of compounding experts, with over 500 years of combined experience in both real-world compounding pharmacies and as clinical consultants at PCCA, is here to support you.
Click on the photo to learn more about each team member.
Don Bottoni RPh, FACA, FAPC
Deborah Clark RPh
Sebastian Denison RPh
Andy Glasnapp PharmD, FAPC
Mark Gonzalez PharmD
Beau Harger PharmD
Katy Hecker PharmD
Tricia Heitman PharmD
Catherine Henderson PharmD, BCSCP
Sara Hover RPh, FAARM
Jane Jones RPh
Nat Jones RPh, FAPC
Patti Kujas RPh, BCSCP
Ranel Larsen PharmD
Mike Leake RPh
Matt Lester RPh, MBA, BCSCP
Matt Martin PharmD, BCSCP
Michael Pham PharmD
Chris Simmons RPh
Celeste Zizzamia PharmD, BCSCP
“The compounding industry is changing so rapidly and the PCCA Clinical Services team continues to explore and learn, so you don’t have to do the research.”
Isha Gupta, PharmD, MBA Long Island, New York PCCA Member Since 2022
“In compounding you see so many unique things and there's really no one else who can answer those questions. Having that support system allows you to grow and to help patients and providers achieve better outcomes.”
Samantha Pitzarella, PharmD Canonsburg, Pennsylvania PCCA Member Since 2013
"PCCA’s Clinical Services team will save you time and money as you work to answer difficult questions and solve patient health challenges. Their experience and resources are priceless."
Dawn Ipsen, PharmD Snohomish and Bellevue, Washington PCCA Member Since 1999
Clinical services is included with your PCCA membership at no additional cost. In the U.S., membership starts at $895/month for community pharmacies and $1,095/month for health system pharmacies.
Pricing may vary and is subject to change. If you’d like to discuss your specific needs or explore current membership options, please contact us directly at 800.331.2498 — we’re happy to help.
Getting started is easy! Simply connect with our team by submitting a support ticket or calling us directly at 800.331.2498. We’ll walk you through everything you need to begin accessing our expert support and resources.
Clinical services support is available through phone and online resources. Members with clinical services can call our team directly at 800.331.2498 or submit a support ticket online, and a team member will reach out to you promptly for guidance or help with any compounding challenges. If you’re not a member, we’d be happy to discuss the benefits of joining and how our clinical support can help your compounding practice.
Most questions are resolved within 30 minutes on average. And, yes, we’re available 24/7/365 to support you whenever you need us.
Yes, we frequently help pharmacies with calculations and offer access to online formula calculators for capsule, troche, suppository and QA calculations to ensure accuracy in your compounding practice.
Yes, we’re happy to help with any compounding challenges you’re facing. But we’ll likely have more complete support for questions related to PCCA ingredients due to the extensive testing we do on our products and formulations.
Yes, we love to get inquiries on regulatory topics. The Clinical Services team is well versed in the regulatory intricacies of compounding and is happy to research specific questions from pharmacies.
Of course. Such quests are where compounding really shines. That’s why we’ve dedicated decades of researching, developing, documenting and innovating to help pharmacies find better options for unique patient needs.
Yes, we get many calls about treatment challenges for our animal friends. Several team members specialize in veterinary compounding, including solutions for cats, dogs, birds, rabbits, reptiles, horses and more.
Yes! Our team has extensive experience in HRT and can guide you on formulations, patient considerations and best practices for delivering hormone therapies.
Yes, we believe collaborating as a patient-pharmacist-physician triad yields the best outcomes. We’re happy to assist in those conversations.
Our 9,000+ formulas are all backed by scientific research, and our FormulaPlus™ program is supported by stability-indicating assays and other USP-required testing. Access our high-quality, reliable formulations online at any time to serve your patients. Watch the video below to learn more.
FormulaPlus is a special subset of our formula database that features extended beyond-use dates (BUDs) based on stability-indicating assays and other USP-required testing, providing greater flexibility and confidence for your compounding practice.